Privacy policy overview

Your data security and trust are our priorities always

Welcome to our privacy statement

We are committed to protecting your personal data and using it only for the purposes described in this policy. This document details how we collect, store, and use your information securely.

By accessing or using cimorvexial.sbs, you accept our privacy practices and agree to the terms set out here, in compliance with Australian law and industry best practice.

Information we collect

We collect personal, project, and usage details to provide services. This includes contact information, inquiry topics, and relevant technical data needed for analysis.

Information you provide directly

  • Contact details in enquiry forms
  • Project descriptions and questions
  • Feedback or reviews you leave
  • Business or organisation names
  • Document uploads supporting your request

Information collected automatically

  • Device and browser information
  • Cookie data and session logs
  • Website usage statistics
  • IP addresses and access times
  • Navigation and click activity

How we use your information

Your information is used solely for service provision, improving analysis quality, and communicating updates. We do not sell personal details to third parties.

  • Respond to your project requests
  • Refine the accuracy of our analysis
  • Communicate insights or updates
  • Provide tailored recommendations
  • Evaluate platform security and stability
  • Comply with Australian privacy laws
  • Fulfil contractual obligations if applicable

Our promise: We keep all personal and project data confidential, using advanced security protocols and limiting access to authorised personnel only.

Sharing your information

Information may be shared with trusted vendors only for essential service support or when required by law. We do not sell personal data.

Third-party service providers

External vendors help us operate securely, process enquiries, and deliver insights, always under strict confidentiality agreements.

Legal requirements

We share data only if required by law, for regulatory compliance or legal proceedings.

Anonymous usage statistics

Aggregate data may be shared to improve services or support research without identifying individuals.

Your rights and control

You control your personal information. You may request access, correction, deletion, or limitation of use as outlined below.

  • Request access to all personal data stored
  • Ask for corrections if any details are inaccurate
  • Request erasure where permitted by law
  • Request your data in an accessible format
  • Raise objections to some uses
  • Request restricted processing circumstances

Contact our team to exercise your rights or with questions about your data. We respond promptly to all requests and enquiries.

Our security measures

We protect data using both technical safeguards and operational controls, including encryption and strict user permissions.

Technical controls in use

  • Encryption of project files and submissions
  • Secure data transfer channels
  • Firewall and anti-malware systems
  • Regular system security audits

Organisational precautions

  • Staff training in data protection
  • Internal access controls by team role
  • Non-disclosure agreements for staff
  • Routine policy compliance checks

How long we keep data

Personal and project data is retained only as long as needed to provide services or comply with legal requirements.

  • Contact and enquiry data held as required
  • Analysis records for service improvement
  • Message data for quality assurance
  • Relevant billing information if applicable
  • Consent-based updates only

Data is deleted within set schedules or upon user request, in line with legal obligations.

International data handling

Transfers outside Australia occur only with safety measures, such as approved contracts and compliance with data regulations.

  • Cloud storage outside Australia possible
  • Service providers following data standards
  • Restricted vendor disclosure on need basis
  • Contracts include suitable safeguards

Cookies and tracking

Cookies track session activity, device details, and usage for analytics. Control preferences anytime in browser settings or within our site tools.

Types of cookies used

  • Required for safe, normal site operation
  • For performance and service quality analysis
  • Enable custom experiences if chosen
  • Support interactive or advanced features

You may disable cookies or withdraw consent at any time via your browser or our controls.

Policy updates and changes

We may update the privacy policy for compliance or service reasons. Check this page for any changes periodically.

  • We notify users about major policy changes
  • Posted changes highlight the update date
  • Some notices may be sent by email
  • Continued use signals acceptance

Frequent review is encouraged for your awareness.

Questions or concerns

Reach our privacy officer for requests, clarifications, or questions by email or phone.

cimorvexial

95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia

Phone: +61-3-5203-1553

Email: content@cimorvexial.sbs

Last updated on October 28, 2025

Applies from October 28, 2025